At CoinraceFx we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, services, or interact with us in any way. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy. **1. Information We Collect** We collect various types of information to provide and improve our services: - **Personal Information**: When you create an account, make a purchase, or interact with us, we may collect personal information, such as: - Name - Email address - country code - Phone number - Other data necessary to fulfill services and respond to inquiries - **Usage Data**: We may also collect information about how our website and services are accessed and used, including: - IP address - Browser type and version - Device type - Pages visited on our site - Time spent on pages - Geographical location - **Cookies and Tracking Technologies**: We use cookies and similar tracking technologies to monitor activity on our website and enhance user experience. These may include: - Session cookies - Persistent cookies - Web beacons You can manage or block cookies through your browser settings, but this may affect certain functionalities of our website. **2. How We Use Your Information** We use the information we collect for various purposes, including: - **Providing Services**: To process your transactions, fulfill orders, and provide customer support. - **Communication**: To send you transactional emails (e.g., order confirmations, billing information) and promotional emails (if you have opted in). - **Improving Our Services**: To understand how users interact with our website and services and to make improvements. - **Security**: To monitor and ensure the security of our platform, detect fraudulent activities, and prevent unauthorized access. - **Legal Compliance**: To comply with legal obligations and resolve disputes. **3. Data Retention** We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the information is no longer needed, we will securely delete or anonymize it. **4. Security of Your Information** We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so while we strive to protect your information, we cannot guarantee its absolute security. **5. Your Rights and Choices** Depending on your jurisdiction, you may have the following rights regarding your personal information: - **Access**: You can request access to the personal data we hold about you. - **Correction**: You can request corrections to any inaccurate or incomplete information. - **Deletion**: You can request the deletion of your personal data, subject to certain exceptions. - **Withdrawal of Consent**: If you have provided consent for us to process your data, you can withdraw it at any time. - **Opt-Out of Marketing**: You can opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in our emails or by contacting us directly. To exercise any of these rights, please contact us using the details provided in the "Contact Information" section. **6. International Transfers** Your personal data may be transferred to, and stored in, countries outside your country of residence, including countries that may not have the same level of data protection laws as your home country. If this occurs, we will take appropriate steps to ensure that your personal information is protected in accordance with applicable data protection laws. **8. Links to Other Websites** Our website may contain links to external websites. This Privacy Policy applies only to our website and services, and we are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of those websites before providing any personal information. **8. Children's Privacy** Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under the age of 18, we will take steps to delete such information as soon as possible. **9. Changes to This Privacy Policy** We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. **10. Contact Information** If you have any questions, concerns, or requests related to this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at: - **Email**: support@coinracefx.net - **Phone**: +44 7421 946759 - **Address**: 85 Great Portland Street Second Floor London W1W 7LT ®, London, United Kingdom